About Us

Mission & History

NeighborWorks Northeastern Pennsylvania is a 501(c)(3) nonprofit community development organization that has, for more than 35 years, helped to revitalize neighborhoods and improve lives throughout the region by addressing the housing needs in our community. Our vision for strong, healthy neighborhoods is built on resident empowerment, neighborhood revitalization, sustainable homeownership, and public-private partnerships.

Mission

We revitalize neighborhoods and create opportunities for individuals and families to improve their lives through quality housing and financial guidance.

History

Our organization was founded in 1981 as Scranton Neighborhood Housing Services by a group of local bankers and community members who were interested in providing home rehabilitation loans for their neighbors who didn’t have access to traditional financing. After many successful years of providing home rehabilitation services, the organization increased its work with local lending institutions to create a Lenders’ Consortium. This partnership allowed for additional financing products, such as first mortgages and closing-cost assistance loans, to be provided to homebuyers.

By 2003, we had added additional homeownership services to our offerings, including pre-purchase budget counseling, homebuyer education, and construction management. We also expanded our service area to include all of Lackawanna County, prompting a name change to Neighborhood Housing Services of Lackawanna County.

In 2008, due to the rising number of homeowners who were having difficulty paying their mortgages as a result of rising unemployment and a downturn in the economy, we launched a foreclosure counseling initiative to serve clients throughout Northeastern Pennsylvania.

In 2011, we joined the national NeighborWorks network and adopted the name NeighborWorks Northeastern Pennsylvania. We remain focused on providing a  variety of affordable housing services to address the most challenging issues facing prospective and current homeowners today.

Core Values

We integrate the following core values into everything that we do:

Excellence

As part of the NeighborWorks America “network of excellence,” we are committed to providing top-quality, outcomes-based services utilizing best practices.

Collaboration

We develop effective partnerships to enhance our services and advance our mission.

Empowerment

We provide the tools to help residents increase their financial stability and community engagement.

Integrity

We provide our services in an accountable, responsible, reliable, and transparent manner.

Creativity

We think outside the box in our operations, service delivery, and approach to problem-solving.

Confidence

We want our partners, clients, and community to trust and value our ability to make Northeastern Pennsylvania a better place to live.